Frequently Asked Questions
FAQ's
We offer measurement and installation services in some areas around Australia, alternatively, we work with your builder or installer to ensure your staircase fits perfectly, giving you peace of mind throughout the entire process.
How to measure your space
Measure your available floor space ie 1500mm x 1700mm to determine the most suitable size.
The floor-to-floor height is measured from floor to ceiling or alternatively, to the top of the floor opening ie 2800mm.
Do you cut the floor opening?
We recommend you contact a carpenter to advise and price this work. If they have any questions, we are available to chat.
What foundations are required?
For renovations, the base plates are attached to the flooring/concrete.
For new builds the slab should be at least 400-600mm diameter (wide) with a thickness of 200-600mm (deep) but always refer to your engineer or builder for specifics of your job site.
How long does installation take?
Installation typically takes one to two days, depending on the space restrictions, height and experience.
We manufacture using only high-quality mild steel (internal) and aluminium (external). The use of aluminium has been a game changer for Spiralworks, and it results in a perfectly powder coated finish that doesn’t rust and is light weight to install.
Eco Friendly?
Caring for our planet is as important to us as it is to you. That’s why we highlight our use of eco-friendly materials and sustainable manufacturing practices. Feel good about your purchase, knowing it’s kind to the environment for many years to come.
Yes, your home or office should reflect your personal style or brand. That’s why we offer a range of customised options, from different finishes, powder-coat colours, handrail and tread materials, resulting in a staircase that is not only functional but beautiful.
Spiral stairs typically start from $9,000 for internal and $12,000 for external depending on size, materials and height. An investment in our spiral stairs means choosing quality, durability, and exceptional design. Crafted from sustainable, long-lasting materials that will enhance your home for years to come.
Are your staircases safe for children and pets? Absolutely! Our staircases come with non-slip steps and sturdy railings to ensure safety for all family members. Our staircases come with non-slip materials, secure handrails, consistently spaced baluster and balustrade rods. We can also provide safety gates for peace of mind around children and pets.
Noise
Worried about noise? No need, our stairs are designed so this is not a problem, our tread mats and fixing techniques also assist in minimising noise.
Why are stairs on Ebay so much cheaper?
We strongly recommend caution around buying stairs from on-line sellers as they may not comply with Australian Standards nor be made to measure perfectly which often results in them being removed. Our stairs are custom-made to fit your build and provide you with long-term value and durability.
We want your staircase to remain looking like the day it was installed. That is why we provide a simple maintenance guide with regular cleaning tips to ensure your stairs will continue to look great for many years to come.
Peace of mind is priceless and Spiralworks stands by its lifetime structural warranty, so you can rest easy knowing we’re here for you, long after your staircase is installed.